If you encounter some difficulties pairing or syncing your device since the latest update of our application, please follow these steps:
Step 1: Open the app, go to "Settings", tap "set up" and then "unpair"
Step 2: Then log out from the app
Step 3: Go into the Bluetooth settings of your phone and forget ZeWatch2 BLE and/or ZeWatch2 device(s)
[Android users: "unpair" ZeWatch2 device]
Step 4: Upgrade your device with the latest firmware version available, by downloading our PC or MAC software available on http://app-zewatch2.mykronoz.com/softwareAppDownload
Step 5: After a successful firmware upgrade, log into the app, and do the pairing process again