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I have installed ZeBracelet2 MAC software but I am stuck on the welcome page

If you are facing this situation:

-Make sure the charging clip is well positioned on the charging terminals on the back of ZeBracelet2

-Make sure you have disconnected all the bluetooth connections (from your Bluetooth devices list on your smartphone and from your App)

- Unplug and plug the device back in

-Try again on a different USB port

-Update the driver on your MAC

 

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