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ZeSplash is not charging and its screen remain black...

- Make sure ZeSplash is well connected to a power source via USB

- Charge the device during two hours before the first use


Still experiencing some problems? 

- Send an email to

- Indicate your ZeSplash S/N number

- Specify your mobile device brand and model

- If you are an Android user, please tell us which ZeSplash App version you have installed

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